03 · Portals
How Restage labels staging and reforma outputs, and why no portal or MLS is guaranteed to accept them.
Art. 1
This is an operational notice, not a promise from Idealista, Fotocasa, a colegio, or any multiple-listing service. Restage builds listing-prep tools for estate agents. You remain the person who publishes the photograph. Read it with the Terms and Advertising pages.
Art. 2
In Spain most listings go to portals (Idealista, Fotocasa, Habitaclia, and others) and to the brokerage’s own site. Some agencies also feed a shared stock or an MLS-style board. Abroad, “MLS” is a formal system with photo rules. On Restage, “MLS” means any channel where a buyer is invited to treat the image as a photograph of the property as it stands.
Those channels write their own rules and can take an ad down without asking us. We do not have a partnership that overrides them.
Art. 3
| Mode | Intended use | On a listing portal? |
|---|---|---|
| Stage furniture, tidy, light, outdoor, enhance | Presentation of the room as photographed, with décor or lighting help | Only if you keep the Recreación virtual label, pair the original, and the geometry still matches the home |
| Show renovation / vista de reforma | Seller meeting, investor pack, “what a kitchen could be” | No. Never as the hero listing photo |
Art. 4
Do not crop, clone, or cover a required label so that a reasonable buyer would think the image is an unaltered photograph. That is on you, not on the model.
Art. 5
Every successful job can be exported with (1) the ingest photograph, (2) the output, and (3) a PDF certificate that records job id, timestamp, mode, model, and the account email. Keep that pack. Boards, buyers, and portal reviewers ask for the original when an image looks staged. Restage will not appear in court for you with a missing original.
Art. 6
Spanish housing advertising still sits under the duty not to mislead about essential characteristics, including surface and layout (among others, RD 515/1989 and the general deceit rule). AI can drift a window, stretch a room, or invent a terrace. You must reject any output that no longer matches the property and the ficha. Restage does not certify square metres.
Art. 7
If a prompt asks for that on a listing-oriented mode, you are still the publisher. Do not run it, or keep it off the portal.
Art. 8
If people, children, or neighbours are identifiable in a photograph, staging does not wash that away. Get the owner’s instruction, and do not publish faces or private details you do not need. We strip GPS on ingest; we cannot strip a face you left in the frame.
Art. 9
Idealista, Fotocasa, an MLS, a franchise compliance team, or a foreign board may refuse virtual staging, require a different caption, or demand only camera-original files. Restage does not guarantee acceptance, ranking, or that an ad will stay up. A takedown is not a Restage outage and not a refund event.
Art. 10